Shipping Policy
Last Updated: 15th March 2026
This policy outlines how orders from Car Care Ireland are shipped and delivered.
1. Order Processing
Orders are typically processed within 1–3 business days after payment is received.
Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Locations
Car Care Ireland currently ships to:
Ireland
Northern Ireland
Shipping availability may expand in the future.
3. Delivery Times
Estimated delivery times:
Ireland: 1–3 business days
Northern Ireland: 2–4 business days
Delivery times are estimates and may vary depending on the courier service.
4. Shipping Costs
Shipping costs are calculated at checkout based on:
Delivery location
Order weight
Courier rates
Promotional free shipping offers may apply from time to time.
5. Lost or Delayed Orders
Car Care Ireland is not responsible for delays caused by courier services, weather, or customs.
However, we will assist customers in tracking or resolving delivery issues.
Returns & Refunds Policy
Last Updated:Â 15th March 2026
Car Care Ireland wants you to be satisfied with your purchase. This policy outlines your rights regarding returns and refunds.
1. 14-Day Return Policy
Under EU consumer law, customers have the right to return products within 14 days of receiving their order.
To qualify for a return:
The item must be unused
It must be in its original packaging
Proof of purchase must be provided
2. How to Request a Return
To request a return, contact us at:
Email: info@carcareireland.ie
Please include:
Your order number
The item you wish to return
Reason for return
3. Refunds
Once we receive and inspect your returned item, we will notify you about the refund status.
If approved:
Refunds will be issued to the original payment method
Processing may take 5–10 business days
4. Faulty or Damaged Items
If your order arrives damaged or defective:
Contact us within 48 hours of delivery
Provide photos of the damage
Include your order number
We will arrange a replacement or full refund where appropriate.
5. Non-Returnable Items
The following items may not be eligible for return:
Used products
Products without original packaging
Items damaged due to misuse
6. Return Shipping
Customers may be responsible for return shipping costs unless the product is faulty or incorrect.